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ART is a web-based incident tracking system. It is an ideal solution for lowering support costs while providing better service.

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Featured Case Study

Baxter Healthcare Hyland Immuno Intranet

The Hyland Immuno Division of Baxter Healthcare has a robust intranet, ...

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Featured Article

Cold Fusion 2.0 Tags, Part I

Leon's third 'Down Cold' column begins an in-depth look into Cold Fusion 2.0. An example application is introduced. The sample provided in the article is available on ...

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